GOC Studios · Onboarding

KH Cinnamon Donut
Getting You Set Up

A few questions so I do this right and we both know exactly what's expected. Fill in what you know now, skip what you don't, and tap the button at the bottom when you're done. Your answers turn into the one-page agreement.

Trade deal · No cash · Fill it out below

Step 1 · The Basics

Who's on the agreement

So the paperwork has the right names on it, and I know who to call.

Your name

Best phone number

Shop's legal business nameAs it's registered, not just how it's spelled on the sign

Other owners or partners to list

Best email

Shop address

Who has the final say if we need a quick decision

Step 2 · Phase 1, Listings

Your real hours

This is what fixes the mismatched hours across Yelp, Google, and Uber Eats. Check "Closed" for any day you're not open.

Pickup only, or do you also deliver

Parking or entrance notes worth adding to the listing

Step 2 · Phase 1, Listings

Getting into your accounts

I can't fix a listing I can't get into.

Google Business ProfileAlready claimed? By who?

YelpAlready claimed? Login on file?

Uber Eats account nameShould match your real business name

Any other delivery appsDoorDash, Grubhub, etc.

Priority for her: getting Uber Eats, DoorDash, and Grubhub all fully set up and matching is one of the main things she wants out of this. Don't let it slide behind the listings cleanup.

Instagram handle

Instagram access

I'll add you as a collaborator or admin Easier to just text you the login directly Not sure how, walk me through it

One ask: don't type your Instagram password into this form. Text it to me separately, or better, add me as a collaborator on the account.

Step 3 · Phase 2, Instagram

What I can film, and who's comfortable on camera

This is the part that makes the account feel real. I only shoot what you're good with.

Okay to film inside the shop generally? Any spots off-limits?

Regulars who are happy to be on cameraNames, what they usually order

Anyone who should never be filmed or named

Best mornings for the 3:30am open shoot

The real storyHow the shop started, who's involved, anything worth telling on camera

Step 3 · Phase 2, Instagram

What stays off the page

Tell me now so I never have to guess later.

Anything you don't want postedTopics, people, prices, specials, family stuff

How you want the shop's name written"KH Cinnamon Donut," spelled out exactly how

Anything that changes often we should double check with you before it posts

Step 4 · Phase 3, Later

How people order ahead today

This phase comes later. The end goal is a real ordering app so people stop having to call in at all. Just want a starting point on paper now.

How people currently call ahead or order ahead

Who at the shop takes those calls or orders

Would text or a simple form work better than callingThe step in between now and a real app

The goal: an actual ordering app, so nobody has to call the shop to place an order. Text or a simple form is the bridge to get there, not the end state.

Ongoing

How we keep this running

Best way for you to flag a special or a slow day worth posting

Before a post goes up

Show me first Just post it, I trust you

How often you want a check-in from meWeekly text, once a month, only if something's wrong

Last Step

Putting it in writing

This section becomes the one-page agreement we both sign. Nobody's locked in, this just gets us on the same page.

What breakfast and lunch looks like, day to dayHere's what works on my end, let me know if anything doesn't work on yours

How long before we check in and see how it's going

30 days 60 days 90 days

Either of us can end this anytime, no hard feelings

Agreed Let's talk about it first

Okay for me to use the shop as a client example in my own portfolio or GOC content?

Anything else you want written down so there's no confusion later

You're done, send it over

Tap "Submit my answers" below and it lands straight in my inbox, nothing else for you to do. I'll turn this into a one-page agreement and bring it by for both our signatures. Same deal as always: no cash, no pressure, one step at a time.

Type your name to confirm this is you

This sends directly to Dorian. If it doesn't go through for some reason, you'll get an option to copy your answers instead.

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